The Heartland-COG/NCOCC SIS services provides support to student services personnel at our member school districts and other schools in the NCOCC region. By helping our districts maintain quality student data, they can ensure the proper compilation of data for its use throughout the educational process.

• Data archival and retrieval support.
• Helpdesk support during normal business hours.
• Knowledgeable staff and resources to support business processes.
• Upgrade software and hardware to latest version promptly.
• Documentation for software procedures and guidelines.
• Software support for data-entry, data processing, data import/export.
• Training for systems and software procedures.
• Support for third-party applications (i.e. Progressbook, bus routing,  DASL).
• Periodic and timely in-service for end-of-year processing and opening or closing of school.
• Student scheduling, grade reporting, interim reporting, attendance reporting, registration, fee accounting, student medical information, discipline reporting, student transcripts and student graduation verification.
• SSEM
• Parentaccess via Progressbook
• EMIS compliance procedures.
• Creation and use of additional user defined reports.
• Provide leadership and investigate new products and procedures to benefit users including enhancements.
• New user and continuing user training.